Shipping policy

Shipping & Delivery Policy

Welcome to CronicX (Pty) Ltd. We specialize in bringing you premium devices safely and efficiently. To maintain maximum speed and reliability, we partner with a network of top-tier local fulfillment centers and couriers to deliver directly to your doorstep.

Geographic Restrictions

• South Africa Only: We operate and deliver exclusively within the borders of South Africa. We do not ship internationally or cross-border.

• Physical Addresses: We deliver straight to your door (residential or business addresses). Please note that we cannot deliver to PO Boxes, as all packages require a physical signature upon arrival.

Order Processing & Operations

• 24/7 Ordering: Our online store is open and accepting orders 24 hours a day, 7 days a week.

• Processing Windows: Because we operate around the clock, your order is instantly secured and routed to our fulfillment partners. Order processing, quality checks, and packaging take 1 to 2 business days before dispatch.

Delivery Timelines & Rates

Note: Courier transit occurs on business days (Monday to Friday, excluding public holidays). Please allow up to 24 hours for the tracking status to update on the courier's system once dispatched.